Resources

Having the right tools and resources can improve the caregiving experience for both you and your loved one.

We’ve gathered a list of valuable resources that are specifically designed to assist families with various important aspects of caring for a loved one.

NY Connects is your trusted place to go for free, unbiased information and assistance. We can help you link to long term services and supports, such as home care, transportation and meals. Our goal is to help individuals remain in their homes as long as possible.

NY Connects serves older individuals and individuals with disabilities of all ages. We can help families, caregivers, and professionals.

Visit NY Connects

The Multiple Systems Navigator website provides easy access to helpful health, education, human service, and disability information on one user-friendly website. It is built for youth, parents, family members and caregivers that rely on support from multiple child and family serving systems.

Visit Multiple Systems Navigator

Multiple Systems Navigator
NYS Council on Children and Families

Terms and Definitions
United Hospital Fund

Health care providers and others often use terms that you may find confusing or have never heard before.

This list offers a simple explanation for many of these terms. Note that it does not include most terms associated with specific diseases or treatments.

View Terms and Definitions

Being a family caregiver can be challenging in of itself, but when the caregiver experiences a health issue, job or family crisis, or another circumstance that prevents them from caring for their loved one, this can often pose a serious dilemma.

This is where EMERGENCY RESPITE services can help.

  • Information on how to have vital conversations

  • Ways to assess your loved one's needs

  • Tips for organizing important documents

AARP Family Caregiving Guides are designed to help develop and implement a caregiving plan for a loved one or friend.

Receive your free guide in one of three ways.

1. Download by choosing a version from this page

2. Request a printed copy by using this link

3. Call AARP at 877-333-5885 and select option 1

  • A roundup of federal and national resources

  • Information on caring for yourself

  • Checklists, medication charts, and contact lists

Taking your loved one to an emergency room or an urgent care center may be an option. United Hospital Fund offers a guide for each.

The Emergency Room (ER) experience can be overwhelming and confusing. This guide includes ways to help you prepare for, or avoid, ER visits. It also includes facts about what to do and expect when in the ER. You can read this guide from start to finish or just those sections you need now.


Download the ER Guide in English, Spanish, Chinese, Russian

Urgent Care Centers can be very useful during those times when your family member's health care providers are unavailable, and the situation should not wait. This provides guidence on what different urgent care centers may do, the difference between and urgent care center and an ambulatory care center, and when the ER is the better option.

Download the Urgent Care Centers Guide in English, Spanish, Chinese, Russian

Additional Resources

Disease-Specific Resources

  • Down syndrome or Down's syndrome, also known as trisomy 21, is a genetic disorder caused by the presence of all or part of a third copy of chromosome 21. It is usually associated with physical growth delays, mild to moderate intellectual disability, and characteristic facial features.

  • Epilepsy is a neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain.

  • Hearing loss that comes on little by little as you age, also known as presbycusis, is common. More than half the people in the United States older than age 75 have some age-related hearing loss.

  • Chronic kidney disease (CKD) means the kidneys are damaged and can’t filter blood the way they should. The disease is called “chronic” because the damage to your kidneys happens slowly over a long period of time. This damage can cause wastes to build up in your body. CKD can also cause other health problems.

  • Lupus is a chronic (long-term) disease that can cause inflammation and pain in any part of your body. It’s an autoimmune disease, which means that your immune system — the body system that usually fights infections — attacks healthy tissue instead.

  • Mental illnesses are health conditions involving changes in emotion, thinking or behavior (or a combination of these). Mental illnesses are associated with distress and/or problems functioning in social, work or family activities. Mental illness is common.

  • Multiple sclerosis (MS) is a potentially disabling disease of the brain and spinal cord (central nervous system). The immune system attacks the protective sheath (myelin) that covers nerve fibers and causes communication problems between your brain and the rest of your body. Eventually, the disease can cause permanent damage or deterioration of the nerves.

  • Parkinson’s Disease is a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movement, chiefly affecting middle-aged and elderly people. It is associated with degeneration of the basal ganglia of the brain and a deficiency of the neurotransmitter dopamine.

  • Tourette syndrome (TS) is a neurological disorder characterized by sudden, repetitive, rapid, and unwanted movements or vocal sounds called tics. TS is one of a group of disorders of the developing nervous system called tic disorders.